Terms of service

Terms of service

This website, operated by Oya Limited, refers to Oya Limited / Oyastore as "we", "us", and "our". By accessing the site or making a purchase, you agree to the Terms of Service outlined here. These terms apply to all users, including browsers, vendors, customers, merchants, and content contributors. 
 • Read and agree to the Terms of Service before using the website.  
 • Updates to the Terms will be posted on the site.  
 • Shopify Inc. powers our online store platform. 
 
SECTION 1 - ONLINE STORE TERMS 
 • You confirm you are of legal age or have parental consent to use the site.  
 • Do not use products for unlawful purposes or violate any laws. 
 • Do not transmit malicious code.  
 • Violation of terms will result in service termination. 
 
SECTION 2 - GENERAL CONDITIONS 
 • We reserve the right to refuse service.  
 • Your content may be unencrypted during transmission.  
 • Do not exploit or reproduce our services without permission.  
 • Headings in the agreement are for convenience and do not alter the Terms. 
 
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION 
 • We are not liable for inaccurate or incomplete information.  
 • Historical information on the site is for reference only.  
 • It is your responsibility to stay informed of site changes. 
 
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 
 • Product prices may change without notice.  
 • We may modify or discontinue the Service at any time.  
 • We are not liable for service modifications. 
 
SECTION 5 - PRODUCTS OR SERVICES 
 • Some products are exclusively available online.  
 • Products may have limited quantities.  
 • We reserve the right to limit sales to certain regions.  
 • Product descriptions and prices are subject to change.  
 • We do not guarantee that products will meet your expectations. 
 
SECTION 6 - BILLING AND ACCOUNT INFORMATION ACCURACY 
 • We have the right to refuse any order placed with us and may limit or cancel quantities per person, household, or order.  
 • Restrictions may apply to orders under the same customer account, credit card, or billing/shipping address.  
 • If an order is changed or canceled, we will try to notify you using the provided email or billing address/phone number.  
 • Orders that seem to be from dealers, resellers, or distributors may be limited or prohibited.  
 • You are responsible for providing current, complete, and accurate purchase and account information.  
 • Keep your account details updated, including email address, credit card numbers, and expiration dates. 
 
SECTION 7 - OPTIONAL TOOLS 
 • We may offer third-party tools that we do not monitor or control.  
 • You agree to use these tools at your own risk and should understand the terms provided by the third-party.  
 • New services or features introduced on the website will also be subject to these Terms of Service. 
 
SECTION 8 - THIRD-PARTY LINKS 
 • Third-party content, products, and services available on our Service may link to external websites.  
 • We are not accountable for third-party materials or websites and advise reviewing their policies before engaging in any transactions. 
 
SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS 
 • By submitting comments or materials, you give us permission to use, edit, and distribute them.  
 • We are not obligated to maintain comments in confidence, compensate for them, or respond to them.  
 • We reserve the right to monitor and remove unlawful, offensive, or inappropriate content.  
 • Ensure that your comments do not violate any third-party rights or contain harmful material.  
 • You are accountable for the accuracy and content of your comments, and we do not assume liability for any posted comments. 
 
SECTION 10 - PERSONAL INFORMATION 
 • When you provide personal information on our store, it is subject to our Privacy Policy,To view our Privacy Policy, please refer to it. 
 
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 
• At times, there may be typographical errors, inaccuracies, or omissions in the information on our site or within the Service. This may include product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions. We also have the right to modify or update information or cancel orders if any information in the Service or on any associated website is inaccurate at any time without prior notice, even after an order has been placed.  
 • We are not obligated to update, amend, or clarify information in the Service or on any related website unless required by law. The absence of a specified update or refresh date on the Service or any related website should not imply that all information has been revised or updated. 
 
SECTION 12 - PROHIBITED USES 
Apart from the prohibitions outlined in the Terms of Service, you are prohibited from using the site or its content for certain activities: 
 • Engaging in unlawful purposes  
 • Soliciting others to engage in unlawful acts  
 • Violating regulations, laws, or ordinances  
 • Infringing on intellectual property rights  
 • Harassing, abusing, or discriminating against others  
 • Providing false information  
 • Distributing viruses or malicious code  
 • Collecting personal information  
 • Engaging in spam or unethical purposes  
 • Interfering with security features  
Violation of these prohibited uses may result in termination of your access to the Service. 
 
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 
 • We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We also do not warrant the accuracy or reliability of the service's results.  
 • Your use of the service is at your own risk. The service and all products and services provided to you are offered 'as is' and 'as available' without any warranties, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and noninfringement.  
 • In no event shall Oyastore, its affiliates, or partners be liable for any damages arising from your use of the service or any products procured through the service, including lost profits, revenue, savings, or data. Our liability is limited to the extent permitted by law in states or jurisdictions that do not allow the exclusion or limitation of liability for incidental or consequential damages. 
 
SECTION 14 – INDEMNIFICATION 
 • By agreeing to these Terms of Service, you commit to indemnify, defend, and protect Oya Limited, including our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against any claims or demands, including reasonable attorneys’ fees, brought by a third party due to your violation of these Terms, referenced documents, laws, or third-party rights. 

SECTION 15 – SEVERABILITY 
 • Should any provision of these Terms of Service be deemed unlawful, void, or unenforceable, it will still be enforced to the maximum extent permitted by law. The unenforceable part will be separated from the Terms, but its removal will not affect the validity of the remaining provisions. 

SECTION 16 – TERMINATION 
 • Any obligations and liabilities incurred before the termination of the agreement will continue to apply. These Terms of Service remain in effect until terminated by you or us. You can end the agreement by notifying us of your decision to discontinue using our Services. We reserve the right to terminate the agreement without notice if we believe you have failed to comply with the Terms. In such cases, you are responsible for any outstanding amounts up to the termination date. 
 
SECTION 17 - ENTIRE AGREEMENT 
 • Our failure to enforce any right or provision in these Terms of Service does not waive that right or provision.

These Terms, along with any posted policies or rules, constitute the full agreement between you and us, governing your use of the Service and replacing any prior agreements or communications. Any uncertainties in interpreting these Terms will not be construed against the party that drafted them. 
 
SECTION 18 - GOVERNING LAW 
 • The Terms of Service and any agreements for Services are subject to the laws of New Zealand. 
 
SECTION 19 - CHANGES TO TERMS OF SERVICE 
 • You can always access the most recent version of the Terms of Service on this page. We hold the discretion to update, modify, or replace any part of these Terms by posting the changes on our website. It is your responsibility to check for updates, and by continuing to use our website or Services after any revisions, you accept the updated Terms of Service. 10:03 AM
• Each Oyastore product has a specified warranty period, It is important to review the warranty terms as water damage may not be covered for certain products.
 • The warranty duration begins on the date of purchase by the original consumer.
 • Documentation such as the sales receipt is necessary to establish the start date of the warranty period.
 Product Exchange Oyastore will repair or replace any product that malfunctions within the warranty period due to material or workmanship defects. A replacement product will carry forward the remaining warranty of the original item.
Limited to Original Consumer Our product warranties are only applicable to the original consumer purchaser and cannot be transferred to any subsequent owners.

Oyastore

power up your adventures.

We offer eco-friendly energy solutions for your outdoor escapades, advocating for solar power as an ideal choice for off-grid journeys.

At Oyastore, our mission is to provide affordable options that resonate with nature for New Zealanders. Our off-grid living costs begin at $1 per watt-hour.

Operating from a local warehouse in New Zealand, we ensure product delivery within 3-5 days. We are thrilled about offering sustainable essentials to Kiwis at a reasonable price in the future.